Less re-keying
Bring documents and extracted information into one organised case, with uncertain fields highlighted for review.
COTRUGLI CLAIMS LINE · FOR MOTOR INSURERS
Less administration.
More time for decisions.
Turn claim documents into a case your adjuster can review: organised information, a clear calculation and the evidence behind it. Your team stays in control.
Discuss your pilot ↗Built around your claims teamYour rules. Your people. Clear decisions.
Give your people
a better starting point.
A clearer decision
See how the amount was calculated against your price list, deductible and configured limits.
A stronger case file
Keep the supporting documents and decision trail together for review, reporting and recovery preparation.
CLAIMS LINE
From documents
to a prepared decision.
Your rules. Your people. Clear decisions.
Discuss your pilot ↓Read and organise
The system extracts case information and identifies missing documents or details that need attention.
Check and calculate
Your agreed rules guide the checks and calculation. Exceptions are brought to your team’s attention.
Review and confirm
Your adjuster sees the prepared case, reviews the evidence and confirms the decision.
YOUR FIRST STEP
Start with ten cases.
See the value on your work.
A focused two-week evaluation using ten anonymised cases, agreed with your team. Include straightforward claims, rejected cases and recovery candidates.
Discuss your pilot ↗Built and exercised
in the COTRUGLI laboratory.
The laboratory workflow brings together document reading, rule-based calculations, an adjuster’s review screen and evidence files. Testing so far uses synthetic cases; the pilot is where we measure performance on your material.
Explore the technical overview ↗Also from COTRUGLI:
out-of-court disputes for online marketplaces.
Cotrugli fond is applying to HAKOM for certification as an out-of-court dispute settlement body under the Digital Services Act, Article 21. The NEO Chamber is the process; COTRUGLI Tech provides the technology. Three records per decision, a receipt anyone can verify in a browser, and the seller pays nothing.
Read about the DSA application ↗LET’S TALK
What would a better
claims workflow look like for you?
Tell us about your claims volume, the documents your team handles and the step that takes the most time. We will shape a focused evaluation together.
Request a pilot conversation ↗drazen.kapusta@cotrugli.org · Zagreb